Stevenson Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 10,548 Reviews
effie S.
w liberty, ohio
"minor issue-would have preferred they didn't use our bathroom"
gerald K.
dayton, ohio
janice K.
springfield, ohio
michael B.
spring valley, ohio
sharon M.
springfield, ohio
ron M.
new carlisle, ohio
"good fast service"
brenda seilhamer S.
xenia, ohio
william S.
troy, ohio
rita A.
dayton, ohio
"Kenneth was great. He took the time to explain things, regarding the filter and blower pieces. Never once did I feel like I was being judged or look down upon. I felt like he gave excellent service, and his supervisor was great as well when he came to help with getting blower out to clean it."
linda S.
dayton, ohio
"You folks are are experts and do everything very well"
bob S.
kettering, ohio
"Prompt, courteous, knowledgeable."
bryan G.
xenia, ohio
"Paul provided excellent service as well as installment. He was a pleasure to allow to work in my house."
gerald T.
mechanicsburg, ohio
"Precise workers"
thomas journett J.
brookville, ohio
debbie C.
arcanum, ohio
"Knowledgeable, friendly service reps A little unhappy that my a/c has broken down after only 17 months."
fred F.
fairborn, ohio
"Great customer service, from contact to job completion."
david S.
dayton, ohio
"paul called on the way and listened to what started the reason for the call . he then tested the system and found the problem resolved"
stephen W.
oakwood, ohio
"Josh and Jason did a great job!"
raymond R.
fairborn, ohio
"Show up was as scheduled and work was done in a very professional manner."
walter S.
oakwood, ohio
lentreia S.
beavercreek, ohio
"Kenny arrived promptly and took care of my issue!"
alan S.
springfield, ohio
"So far, good service and what seems to be a standard price."
dan V.
centerville, ohio
"Stevenson is reliable and professional."
roger C.
washington township, ohio
"Scheduling is terrible"
vincent C.
centerville, ohio
senora A.
dayton, ohio
richard B.
laura, ohio
"I like them"
jason T.
centerville, ohio
lois G.
dayton, ohio
"Efficient, friendly, knowledgeable"
richard H.
huber heights, ohio
william W.
xenia, ohio
fred M.
south vienna, ohio
david W.
springfield, ohio
"Yesterday's service call left my front hose bib useless! I just wanted a leak fixed, but when repair was impossible, I was told they would have to cut hole in wall to replace the whole valve. I'm selling this house and cannot cut hole in wall. Prio to service call, at least I had a working hose bib, it just leaked. Now, I cannot use it! Very, very dissatisfied and more importantly, displeased!"
robert B.
beavercreek, ohio
"I always do."
keith E.
beavercreek, ohio
"Techs are always nice and respectful"
bill W.
dayton, ohio
karen O.
vandalia, ohio
"Professional, kind helpful and courteous people. I feel I can really trust them and have had NO problems with anything they have fixed or replaced. Thank you"
thomas H.
dayton, ohio
india L.
wilmington, ohio
"Even though my tech was a Steelers fan(yuck!) he did great work and got my unit running!"
carol S.
centerville, ohio
"I think they did a good job. Keepers"
matthew C.
huber heights, ohio
"The technician that came out was awesome"
barbara C.
dayton, ohio
phyllis B.
springfield, ohio
"I was happy"
dianne K.
springfield, ohio
stephen W.
oakwood, ohio
mary E.
enon, ohio
nancy kaveney K.
south charleston, ohio
jerry T.
mechanicsburg, ohio
kirk S.
lewisburg, ohio
"Customer service you provide."
robert B.
xenia, ohio
"Does the job, polite, and answers questions."
jerry P.
springfield, ohio
robert H.
beavercreek, ohio
debbie K.
dayton, ohio
hindy G.
dayton, ohio
"The people who come here are very good and they help immensely."
lawonda. (lawanda correct spelling)/ H.
miamisburg, ohio
"Your service tech (Austin) was great, friendly, helpful. The lady on the phone on Saturday actually lied to me. Either Katrina or Tracy. No customer service. The tech was to arrive between 8-12. No call to me stating the service teach was running late. I called at 12:35 only to be told HE was in Franklin and had about 10 minutes then will come to my home. I finally received a call from Austin after 1 informing me he wasnt aware of the service call NEEDING attention on Saturday the way it was written up plus he was in Springfield and had NEVER been to Franklin that day. He came. Took immediate care of the issue. Very apologetic."
cheryl F.
xenia, ohio
"Service was excellent. Tech was great!"
darden W.
kettering, ohio
john B.
tipp city, ohio
"Technician very knowledgeable and professional."
sharon J.
huber heights, ohio
"First time using Stevenson for plumbing the tec was Amazing , quick, very friendly. Will call again fir my plumbing we already have the service for our heating and air. Very hsppy with service."
amanda F.
sabina, ohio
"Because the guy didn't make it out here until after 2 hours past the "appointment time" and then didn't call me within the time discussed about if my part was under warranty only to find out he lost the information on my unit and still needed to find out the info from Lennox. Now, a month later I am receiving a "past due bill" when I paid cash the night (yes, it was after 9pm when he got here) for the service call. I have a receipt (where I got this survey info) that Kenneth emailed me after I paid him CASH for the service call."
jeanette G.
xenia, ohio
"I was very satisfied with the work that was done, the fellow that was here was as nice as he could be."
carlton O.
beavercreek, ohio
"Great service and friendly techs. Michael Ouellette and Kevin Cortes showed a very good knowledge of my system and performed the needed work quickly and with great care. Thanks Guys."
lora V.
miamisburg, ohio
"The service is always good, technicians always professional"
kathi T.
springfield, ohio
linda C.
dayton, ohio
john G.
dayton, ohio
charles R.
clayton, ohio
"Great work"
robert T.
wilmington, ohio
"The estimation process was inaccurate."
jonathan V.
springfield, ohio
carol S.
centerville, ohio
"Everyone that came to my condo was very nice. Keepers"
barbara C.
dayton, ohio
jeff G.
west liberty, ohio
"Convenience and service."
pam M.
dayton, ohio
frank C.
vandalia, ohio
thomas M.
dayton, ohio
"Courteous and efficient"
steve M.
springfield, ohio
jesse C.
piqua, ohio
"Fast, friendly, knowledgeable employees."
kathy G.
tipp city, ohio
"Stevenson has always provided outstanding service over the past many years. Our service technician, Lemar Delton, is a wonderful representative for Stevenson."
sherry S.
dayton, ohio
"Paul identified the actual issue and didn't just treat the symptom of what was happening with the drain blockage."
amy W.
dayton, ohio
janet N.
kettering, ohio
"Serviceman was polite and efficient/"
heather J.
dayton, ohio
"Sterling came out to our home due to a slow draining bathroom. He didn't not snake any of the drains or run cameras. Took pictures of the piping under the house and then said we needed to replace all piping for $5,000. Not sure how he came to that conclusion without checking out the interior of the pipes."
bill W.
dayton, ohio
melissa L.
troy, ohio
dennis M.
new carlisle, ohio
"Fast, friendly, efficient"
cheryl Y.
dayton, ohio
"Honest, reliable"
geraldine M.
huber heights, ohio
"Technicians are great v"
robert T.
west carrollton, ohio
"Clean, professional looking, professional acting, no nonsense procedures."
cheryl F.
xenia, ohio
"Nick was absolutely wonderful! Jay was also very helpful. We ended up buying a new hvac system."
shane C.
springfield, ohio
"Member conducted himself incredibly respectful in which was in keeping with the finest qualities of any person in todays contemporary America. This individual displayed professionalism in which not only exemplified the high standards of this LLC, but the personal standards to which surpassed that of any professional entity. Will stick with said company due to this individual."
sherry K.
miamisburg, ohio
"I appreciate Technician cleaning my outside unit with hose. This has not been done every year. They use to apply cleaner wax on unit and it shined. Services changed over the years. Sad"
john E.
springfield, ohio
jeff T.
vandalia, ohio
"The installation went great. The techs were quick and efficient"
bret H.
franklin, ohio
"Good service people & staff"
james W.
dayton, ohio
"They are very knowledgeable quick they offer quality and dependable service."
nick W.
kettering, ohio
"Having checked with Stevensons about prices for certain services (plumbing needs, dryer duct cleaning) their prices were higher than many of their competitors."
bonita S.
clayton, ohio
"Professional employees who are honest and cared"
bruce R.
dayton, ohio
"You were too expensive. You wanted $2200 for a water heater. I had A-able install an AO Smith with a 6 year warranty for $1649. They pulled a permit and did everything in 2 hours"
dale S.
troy, ohio
"Technicians have always taken care of our needs satisfactorily. Labor does seem expensive."
david L.
springfield, ohio
"Professional,clean,on,time and very nice."
linda C.
dayton, ohio
"They were on time & explained the issues with my air conditioner in terms I could understand"
bruce P.
beavercreek, ohio
deborah M.
springfield, ohio
sarah M.
yellow springs, ohio
"Proffesionalism and service."
peter W.
dayton, ohio
scott S.
dayton, ohio
wanda R.
springfield, ohio
"Because we have trouble and we keep getting put off..for weeks"
arthur K.
fairborn, ohio
donald B.
dayton, ohio
"stevinson personnel were pleasant, qualified, and did a good job"
roger C.
centerville, ohio
"I think that the service and report are beneficial.."
carol A.
huber heights, ohio
"Great friendly customer service. Resolves any issue or question I might have."
wanda L.
springfield, ohio
"Professional attitude, prompt, and very clean"
dennis M.
new carlisle, ohio
clifford blackmore B.
troy, ohio
"Was satisfied with the service performed"
stacy J.
springfield, ohio
"Came out next day with simple online request. Straight to the point, simple explanations, no trying to up sell, just did what I asked fix what needed fixed, offered me options with no pressure."
tracy T.
miamisburg, ohio
"They are professional and proficient."
bradley D.
springfield, ohio
james R.
springboro, ohio
"job well done"
geraldine M.
huber heights, ohio
"Always pleased with service."
richard M.
yellow springs, ohio
"Very professional technician."
shelly V.
new carlisle, ohio
"To many appts rescheduled by Stevenson when I have taken off work to be here when they get here"
william W.
enon, ohio
mary efaw E.
enon, ohio
sara M.
wilmington, ohio
joseph miller M.
fairborn, ohio
roberta L.
springfield, ohio
robert J.
beavercreek, ohio
randy S.
enon, ohio
"good service"
donna L.
xenia, ohio
"I'm very satisfied with the service I received from the service techs from Stevensons."
james K.
vandalia, ohio
randy F.
fairborn, ohio
"Timely, called before coming"
connie G.
troy, ohio
"Lamar was very professional"
susanne K.
springfield, ohio
"technician seemed knowledgeable and thorough but i seldom like to make recommendations"
sarah M.
yellow springs, ohio
"Service"
rick B.
new carlisle, ohio
"Reasonable pricing"
marie A.
moraine, ohio
david D.
springfield, ohio
sherry K.
miamisburg, ohio
rebecca P.
springfield, ohio
"Furnace service man excellent Not satisfied with work done by plumber"
randy L.
springfield, ohio
"Always urteous and very knowledgeable"
lenora F.
dayton, ohio
wendell R.
dayton, ohio
dennis D.
springboro, ohio
jack B.
oakwood, ohio
"There seems to be some confusion as to what an advantage customer means and the benefits of being an advantage customer. I sent an email to customer service asking for some clarification in regards to the filter that is covered under the advantage program. I'm still waiting to hear back from them."
stephen G.
bellbrook, ohio
"David was an excellent Tech and very concerned, professional, and kept me informed."
steven C.
fairborn, ohio
john duffy D.
vandalia, ohio
"Technician was very knowledgeable about the mini-split units."
william F.
yellow springs, ohio
van P.
riverside, ohio
"I find no faults with ou service or your tech's"
bill C.
xenia, ohio
"Both AM Stevenson technician visits on 6 Jul and 26 Aug 2022 failed to vacuum clean the HVAC condenser coils that clog return air ducts near front door. Why-both HVAC technicians arrived without shop vacuum on their truck--Why both attested dispatch work order notes from Eric and Krista did not stipulate any need to vacuum my HVAC clogged condenser coils."
william W.
enon, ohio
mrs H.
beavercreek, ohio
mary ann E.
enon, ohio
elizabeth B.
beavercreek, ohio
"Stan was very knowledgeable, and fixed our problem quickly."
jake S.
huber heights, ohio
brian W.
riverside, ohio
"friendly, knowledgeable.. ready to get the job done... no lazy around... answered my questions"
james A.
beavercreek, ohio
david L.
springfield, ohio
"On time, friendly, professional."
alice W.
enon, ohio
"Always very nice and professional . The techs were: Cody Jones and Luis Rosa. They were very nice."
tara H.
dayton, ohio
"Very good service"
donna L.
xenia, ohio
"They take good care of me with maintenance and quick to schedule appts"
james K.
vandalia, ohio
donald leonard L.
enon, ohio
earl C.
springfield, ohio
"Because you guys do a great job"
robert V.
piqua, ohio
"Lucas and Cal did a great job. I was especially impressed by their attitude and work ethic. They made it much easier to justify the expenditure! Thanks guys!"
linda W.
sidney, ohio
"The service is outstanding!"
shirley N.
vandalia, ohio
gregory D.
yellow springs, ohio
"the worker was very quiet, and only looked at my equipment ... he knew that I had requested a new Air Filter, and said I would get it in the mail. I DID get it in the mail, and managed to put the new filter in, after I got the old one out. Then, two days later, I got a box with six other filters, and have no idea where they go, I at first put one in over the new filter, there is enough room on the top of the new air filter, but after doing that, I continued to read in the owners Manual, and there were so many warnings about the heat, and other safety things about too much filter-action causing dangerous over heating, that i removed the new filter from the top of the other new filter, and I appreciate the lean air, but really do not know where these filters are to go....."
sterling F.
beavercreek it, ohio
"Good service, curtesy, and knowledgeable"
donna T.
mechanicsburg, ohio
"The"
paul Z.
park layne, ohio
calvin H.
trotwood, ohio
ray B.
miamisburg, ohio
"I have a problem with the google map app to write a review so I wanted to say that Cody, Jones and Sam Shortes were very professional."
randy W.
cedarville, ohio
"After the system is a few years old yoou push too hard to sell add-ons or a new system."
anthony S.
springfield, ohio
willie B.
xenia, ohio
"Very efficient furniture and air conditioning"
barbara C.
dayton, ohio
jewel H.
dayton, ohio
"The guys were here working nonstop all day. They had a job to do and they did it."
jamie P.
urbana, ohio
"Employees have always been respectful and easy to understand."
ronald W.
dayton, ohio
jeffery S.
fairborn, ohio
carol C.
kettering, ohio
"Your young techs aren't as dedicated. Get in and out as fast as they can. Didn't catch the ultra violet bulb needs replaced. This was suppose to have been my fall check up, never turned the furnace on."
victoria J.
dayton, ohio
"Very professional courteous"
steven W.
saint paris, ohio
"I think it has saved me money and I dont have to worry about repairs."
ron L.
kettering, ohio
john B.
springfield, ohio
"Excellent Service. Very Knowledgeable and Friendly Technicians."
sydney S.
englewood, ohio
marvin A.
beavercreek, ohio
"The technicians (Rennie, Kenny, and Mike B.) have all been great. However, we were told twice that there would be a follow up for our issue (moisture/pool of water under newly installed unit/drain), but it has been 10 days with no call-back for scheduling the follow up."
colleen S.
fairborn, ohio
"Excellent customer service and friendly staff"
robert B.
vandalia, ohio
linda C.
urbana, ohio
"Very nice and friendly! Answers any questions!"
jackie H.
greenville, ohio
"excellent service"
ryan M.
bellbrook, ohio
"Your estimate for new water heater was around $2550. Ended up going with another company with final installation price of $1300 (State or AO smith w/6 year warranty). Your second estimate to install a hot water heater that I purchased was around $900 for 4-6 hours of work - that hourly rate is pretty steep. I've full confidence in your team - it's the cost that drove me away."
brad hoose H.
springfield, ohio
todd W.
springfield, ohio
"After my drain problem was solved by your technician within TEN (10) minutes, I could not have been happier. Your company hit the mark clear out of the park, and restored my faith in honest repair work."
marilyn A.
cedarville, ohio
jacob B.
dayton, ohio
"Thorough tech."
paul Z.
park layne, ohio
jason H.
pleasant hill, ohio
"Professional and quick service. Knowledgeable techs and personnel."
brett R.
germantown, ohio
rita K.
fairborn, ohio
susannah L.
xenia, ohio
"Prompt, knowledgeable, friendly, good at inter-communication."
willie B.
xenia, ohio
"Quality furince and on time serivce"
victoria W.
trotwood, ohio
"Professional and knowledgeable"
carriann R.
centerville, ohio
"He was not knowledgeable about my thermostat. I am not sure he took the cover off the interior unit and used tablets like previous technicians have done in the past. He almost didn't service my outside element (initially he looked at neighbors, not mine because he walked outside and around instead of through the house). He brushed the coils of outside unit but didn't place panels back as should be and now missing screws. I do not want this technician back."
barbara C.
dayton, ohio
bob B.
centerville, ohio
"Good customer service"
charles T.
beavercreek, ohio
"very professional"
eric L.
kettering, ohio
"Very professional and friendly service, very happy how they fixed my air conditioner"
dora S.
miamisburg, ohio
jason I.
new carlisle, ohio
"Always been very happy with the techs"
jessica O.
beavercreek, ohio
sean M.
waynesville, ohio
"Stellar customer service and very professional."
colleen S.
fairborn, ohio
"Great and friendly service"
charles K.
south charleston, ohio
"Rather late in the year for an air conditioning check."
robert B.
vandalia, ohio
"The service technician was really nice and Knowledgeable I would like him to do it every year"
marilyn W.
huber heights, ohio
"The technician seemed to do a good job. I had to call the office to get a little bit more informati"
mason B.
dayton, ohio
michelle W.
dayton, ohio
"This is directed at the sales consultant. There is no follow up or follow through on any issue that was discussed. There has been no resolution to the problem."
charles T.
beavercreek, ohio
bruce S.
springfield, ohio
"They were very professional, friendly and knowledgeable."
dennis D.
kettering, ohio
"Service was done promptly and throughly"
kathy M.
new carlisle, ohio
"I appreciate their service and I know if an issue arises it will be taken care of."
gilbert B.
fairborn, ohio
"Your personnel are professional courteous and proficient."
kathleen napper N.
xenia, ohio
"Very professional & helpful"
mario M.
beavercreek, ohio
"Prompt and efficient service!"
david H.
centerville, ohio
"Quick response. Professional. Knowledgeable."
michael M.
springfield, ohio
"Technician did a great job servicing our furnace. He offered to wear slippers but I told him it was not necessary. He asked if we had any questions or concerns. We didnt. He then went about checking the furnace and air conditioner. He then told us the furnace and ac were in great shape."
phyllis S.
tipp city, ohio
"The good service rendered year after year."
ray L.
yellow springs, ohio
"They were efficient and polite"
jason H.
fairborn, ohio
"Prompt, informative customer service - knowledgable maintenance personnel"
bob K.
springboro, ohio
"Prompt action. Courteous and knowledgeable tech. Paul was skilled and answered all of our questions. Impressive young man!!!,"
joe r.
springfield, ohio
rita K.
fairborn, ohio
"Chad W & Nick E were very friendly and knowledgeable and completed the work to our satisfaction. They are a great team."
mike W.
enon, ohio
"Nobody is perfect"
chris H.
ludlow falls, ohio
charles P.
dayton, ohio
douglas P.
kettering, ohio
"No reason"
richard S.
urbana, ohio
dennis R.
eaton, ohio
clara F.
centerville, ohio
kyle T.
fairborn, ohio
"100"
kyle T.
fairborn, ohio
"Kenny Wooten was excellent! Our AC unit was making a terrible noise. I asked Kenny if he take a look at it and he made it a 1000% better. I couldn't believe the difference."
ron R.
wilmington, ohio
cheryl D.
springfield, ohio
"Have received excellent service."
easter G.
springfield, ohio
sonja C.
dayton, ohio
"Service technician was great but he charged me twice."
lisa T.
new carlisle, ohio
"Execellent service!"
lisa B.
dayton, ohio
"Needed service ASAP, was there first thing the next morning."
jacob B.
dayton, ohio
"They have solved every problem I've had with my AC"
bridget S.
springfield, ohio
stephanie K.
clayton, ohio
"The technician was knowledgeable, polite and patient."
imajean C.
englewood, ohio
"allways great friendly service never a complaint"
john W.
bellbrook, ohio
"Tech listened to my concerns, took the time to tell me what he had found."
paul M.
xenia, ohio
"Technician was very through, professional, and explained everything he was doing"
esther W.
fairborn, ohio
"The two technicians were professional and respectful. They answered my questions and were open minded by considering my suggestions. They went right to work and resolved the problem."
jerry P.
springboro, ohio
"Very knowledgeable and courteous"
robert R.
springfield, ohio
dora S.
miamisburg, ohio
bill S.
springfield, ohio
"Coolant was near empty and technician said there had to be a leak and it would be costly that we should replace unit. Had clover leaf come out and they spent 2 hours checking for leaks found no. And filled the coolant and its now working. Said unit was in good shape. My father has used u for his ongoing service for many years and we had better service with a stranger."
andre H.
kettering, ohio
larry R.
springfield, ohio
"The service was good except the smoking smell."
bridget S.
springfield, ohio
walter K.
xenia, ohio
bill A.
dayton, ohio
"Always professional"
sammy S.
park layne, ohio
"Bryce did amazing job"
harold D.
miamisburg, ohio
douglas P.
kettering, ohio
craig S.
springfield, ohio
"You are extremely expensive."
james B.
urbana, ohio
"For work performed the charge was extremely high."
inez S.
fletcher, ohio
"Very knowledgable, courteous and prompt."
georgia B.
dayton, ohio
"I generally don't talk to people about recommendations. But if asked I would recommend Stevenson"
robert H.
spring valley, ohio
"I called with a problem, and the technicians were there the next day. The problem was fixed quickly, and there was no mess when they left."
angela W.
dayton, ohio
norbert W.
tipp city, ohio
patrick D.
springfield, ohio
"Just a quote. No work performed."
kurt G.
tipp city, ohio
"Good customer service"
dennis R.
eaton, ohio
richard S.
urbana, ohio
sandy J.
springfield, ohio
"the staff is so friendly and knowledgeable. They truely help with the situation and don't try to sell you something you don't need. These people are great!"
richard K.
englewood, ohio
"Good service, but a little on the high side."
tim T.
springboro, ohio
"Miles was awesome, had great knowledge and plumbing tips to pass along. Customer friendly professional"
easter G.
springfield, ohio
charlie B.
urbana, ohio
"All was great but I never received a receipt for my payment for services"
debbie M.
fairborn, ohio
patrick R.
xenia, ohio
"Professionalism, knowledge and courtesy of the technician. Also quality products"
pam M.
dayton, ohio
"He, I think his name was Jason or Justin, not only did what he came here to do, but gave me useful information and answered all my questions."
andre H.
kettering, ohio
kathleen napper N.
xenia, ohio
"Professional"
john P.
springfield, ohio
sean M.
waynesville, ohio
"Scheduling was prompt and Mike was thorough and informative about all options. Very professional service."
franklin R.
centerville, ohio
charles P.
dayton, ohio
"Friendly, helpful, informative, and expedient."
inez S.
fletcher, ohio
"Knowledgeable reps"
luciana L.
yellow springs, ohio
michael K.
wilmington , ohio
"Very professional and polite. Completed the job only after ensuring all was corrected. Offered great advise and encouragement!"
janet D.
dayton, ohio
david R.
dayton, ohio
"Timely, excellent service"
kim S.
springfield, ohio
"Still very dissatisfied with the annoying noise associated with the system fan. We've tried to get used to it but it's still annoying after 4 weeks."
billi E.
dayton, ohio
"Everything from the phone call to the visit was with top-notch customer service"
terry C.
huber heights, ohio
"Original tech was too busy to show up. Replacement tech didn't usually do tune ups. I asked for 6 bags of salt and luckily tech had 3 bags on truck."
joe G.
piqua, ohio
"Tech. Knew what he was doing"
adam K.
springfield, ohio
"The person doing the service on my A/C had an attitude that he was perfect. Previous person was nice, friendly and courteous. No prior notification upon his arrival, just showed up."
shirley T.
bellbrook, ohio
"The service is great but rather pricey."
keith W.
beavercreek, ohio
wayne M.
fairborn, ohio
"Based on the courtesy, knowledge and expertise in addressing the issued we needed corrected."
marissa J.
dayton, ohio
"Only thing negative I could mention is to be sure to shut gate so animals dont escape."
diane R.
dayton, ohio
"Professional and courteous"
javier L.
kettering, ohio
gary F.
centerville, ohio
"josh peters was our service technician. we had an evening service call. our thermostat needed to be replaced. he didn't have one on the truck. it was a hot and humid night. he drove back to his office and picked another thermostat up. he had to have his boss remotely unlock the office. then he replaced the thermostat. he went the extra effort to ensure our ac unit was working again. excellent employee."
fred L.
xenia, ohio
"Good service The only negative is they seem to change the arrival time too much This hasnt been a major problem"
robert S.
huber heights, ohio
paul G.
yellow springs, ohio
"Knowledge support"
debbie M.
fairborn, ohio
"The technician was great."
harold D.
miamisburg, ohio
john M.
dayton, ohio
kurt S.
fairborn, ohio
"I've been using Stevenson for about 3 years now and always liked the job they did. This time they showed up 1 hour late. They were not friendly even though one of the workers have been to my house 3-4 times. The tech in charge then complained what a hazard it was to work on my unit and the bad wiring. He didn't realize the most recent wiring was done by Stevenson last summer. He said he will not recommend any service on my unit until it is changed. I don't mind the recommendation, if it was said politely. Next time they should have shown up on time so that they are not servicing the unit when it is starting to drizzle and causing sparks because of it. I don't think he realize I still use Stevenson for my winter furnace service, but he has ended that. I know my unit is old and I would like to replace it, but I don't have an extra $5K-$6K right now to do it."
virginia B.
kettering, ohio
jeff G.
new carlisle, ohio
"Great Service"
patrick S.
springboro, ohio
"Technician arrived on time, very pleasant and polite, seasonal maintenance was completed thoroughly and in a timely manner. Great customer service overall"
angel S.
tipp city, ohio
"We needed our AC replaced. Had been out for two days in extreme heat. Very miserable. They came out & determined our system had a leak. Seven year old unit. Decided to replace rather than repair. Had our new unit & furnace installed the next day in about 5 hours. Love the Lennox product line. Cleaned up immaculately!"
william T.
troy, ohio
"Our technician was very thorough and professional."
calvin H.
trotwood, ohio
roberts R.
eaton, ohio
viveca B.
springfield, ohio
"I have not had a problem since I've been dealing with them"
mike M.
dayton, ohio
"Both people that came out were absolutely awesome. Very knowledgeable and helpful. They were GREAT!"
lori C.
springfield, ohio
"Convenient, professional, reasonable rates, quality products"
jeanine K.
vandalia, ohio
"3 showed up, A manager, a trainee and the service person. A new capacitor was needed and two units were checked out. They were friendly and checked out both units even though they didn't know ahead of time that there were two units. They did well."
john B.
dayton, ohio
"Pricing"
janet D.
dayton, ohio
ruth D.
springfield, ohio
"not enough time since I had your service for my furnance to know much about it."
inez S.
fletcher, ohio
"Very knowledgeable and curtious"
stephen R.
fairborn, ohio
norbert W.
tipp city, ohio
beverly B.
dayton, ohio
anthony Y.
troy, ohio
"Technicians Josh and Sam were very knowledgeable."
michael C.
spring valley, ohio
"The crew fixed my issues"
dean A.
tipp city, ohio
"Explains issues and tips for better operation of unit."
david S.
medway, ohio
leonard C.
springfield, ohio
robert K.
centerville, ohio
javier L.
kettering, ohio
"Jason had great mannerism and provided great customer service."
brian P.
springfield, ohio
joann S.
dayton, ohio
"Customer Focused"
don S.
bellbrook, ohio
dean R.
springfield, ohio
greg W.
dayton, ohio
robert S.
huber heights, ohio
pamela C.
dayton, ohio
"Too expensive"
jason L.
springboro, ohio
ray B.
miamisburg, ohio
barbara P.
south charleston, ohio
"Not vry happy with the one man's remark before they left."
vera H.
medway, ohio
"Have always pleased me"
robert P.
dayton, ohio
"Service is typically quick and com I leted satisfactorily."
vishnu N.
beavercreek, ohio
kenneth P.
dayton, ohio
"Your worker was very good and polite."
rick M.
west carrollton, ohio
laurel H.
springfield, ohio
"Professional service you can rely on"
pamela W.
beavercreek, ohio
"knowledgeable and courteous people. explained everything completely. worked thru a 12 hour day with lunch or breaks."
matt D.
dayton, ohio
"Promptly diagnosed a problem and fixed it, explained it thoroughly and detailed status of equipment. Gave an 8 bc member is always trying to sell me a new system or push Advantage program"
charles A.
springfield, ohio
david W.
new carlisle, ohio
bill M.
west carrollton, ohio
terry G.
springfield, ohio
"Based on how long it took to fix our furnace last winter."
art W.
spring valley, ohio
"Stephenson does not do what they promise and only finish the job if you refuse to pay until the job is completed."
luciana L.
yellow springs, ohio
sandy O.
dayton, ohio
"The technicians and installation manager are very kind, professional, accommodating."
susan T.
springfield, ohio
"Alwsys been very professional,friendly, and honest"
john F.
urbana, ohio
"Efficient personnel who communicate well"
mark S.
springfield, ohio
"Pretty good service, but at high price."
bill C.
dayton, ohio
robert F.
brookville, ohio
brian L.
urbana, ohio
"Tracy argued with me concerning my IComfort 30 not automatically changing daylight savings! She was wrong!"
kent C.
moraine, ohio
david H.
fairborn, ohio
robert W.
tipp city, ohio
robert B.
beavercreek, ohio
"Always top notch professionals no matter what job."
teresa B.
trotwood, ohio