Stevenson Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 9,798 Reviews
ryan D.
centerville, ohio
"The guy was nice and knowledgeable"
kimberly W.
mutual, ohio
charles C.
huber heights, ohio
"Tech did a great job!"
jim A.
eaton, ohio
"Great service! Very knowledgeable & professional technician. I am Expecting a call from a dispatcher, (dye placed into the system) to schedule a follow-up service call to look for leaks in the ac."
james caporini C.
brookville, ohio
"Technician was late."
miriam B.
xenia, ohio
robert S.
huber heights, ohio
"Informative and professional"
steve F.
springfield, ohio
"The tech was very friendly and told me everything he was doing and asked if I had any questions."
mary M.
kettering, ohio
"I do not give 10 because there is always room to improve"
earl C.
springfield, ohio
"Because of the service and having workers like Austin Calicoat and Kevin they done a fantastic job"
jackie M.
beavercreek, ohio
kristin Q.
springfield, ohio
"Dave and Guillermo were helpful, professional."
jeffrey P.
dayton, ohio
jim C.
dayton, ohio
"No particular reason."
ronald T.
springfield, ohio
"It was probably a matter of your overhead placing your estimate a little higher than competitors."
bruce K.
huber heights, ohio
"The installers were great. 4 hours after they left the air conditioner quit working. The brand new system. Its 930 am the next day and no response from the service people yet."
amy S.
centerville, ohio
anthony W.
kettering, ohio
"It seemed appropriate"
barbara H.
dayton, ohio
carol G.
fairborn, ohio
"Very professional"
herb C.
kettering, ohio
elizabeth O.
bellbrook, ohio
"Courteous, knowledgeable service technician"
michael H.
dayton, ohio
"Service was excellent. Cody Jones was polite, knowledgeable, and efficient."
sally C.
dayton, ohio
"Good service technician"
scott N.
springfield, ohio
"Appointment confirmation took longer than expected, tech called that morning to let me know he would be there. During his visit he gave minimal explanation of the issue."
katherine M.
yellow springs, ohio
"I had 2 visits from Stevenson's last week for vent cleaning with Rennie and a tune up withMike and Cody. Both visits were conducted professionally and with courtesy."
melanie C.
troy, ohio
emma W.
beavercreek, ohio
"Very professional"
anita B.
franklin, ohio
etta R.
enon, ohio
"Sterling and Walter were friendly and professional. They worked efficiently and provided advice about what issues we might need to address in the future that they noticed. They arrived on time & called ahead as we'd requested. The dispatch process worked well & we felt it was a very reliable response so early in the day. Also we thought the price was reasonable. Both gentleman seemed to carry all necessary tools & equipment so there was no waiting for some item to be delivered."
otis W.
beavercreek, ohio
"Very thorough inspection"
linda satterfield S.
springfield, ohio
"Unable to correct the problem that day scheduled more service"
darla A.
xenia, ohio
terry G.
springfield, ohio
"Good service"
jan H.
springboro, ohio
"Everything was completed in the same day when we called on a Sunday"
steve H.
dayton, ohio
"The Technician was on time, got right to work and answered all questions"
bradley D.
springfield, ohio
"Josh is very knowledgeable and provided helpful recommendations"
john L.
dayton, ohio
donald C.
huber heights, ohio
"The service technician was very polite and informative.... He explained different things he was doing which was very interesting..."
david C.
jamestown, ohio
"Kenny was courteous and efficient."
steve C.
springfield, ohio
"Prompt, knowledgeable tech."
gary F.
centerville, ohio
"did a good job checking out our furnace concerns"
mark S.
troy, ohio
"never diagnosed and fixed"
charles E.
xenia, ohio
dennis G.
franklin, ohio
lloyd T.
miamisburg, ohio
stephen R.
fairborn, ohio
"On time, fast, efficient, technician knowledgeable, friendly."
lalitha S.
kettering, ohio
"Prompt courteous serbice"
roger C.
centerville, ohio
"Informative, and knowledgeable"
billie M.
centerville, ohio
gerald M.
beavercreek, ohio
"Did a thorough inspection. Very pleasant personalityl"
douglas L.
springfield, ohio
"Because he was very courteous and knowledgeable and did a great clean up on the air-conditioner!??"
thomas S.
centerville, ohio
lisa F.
bellbrook, ohio
"The tech showed my husband a quick and easy way to clean the outside compressor, to keep it running top notch. He was very professional and was nice to our dog and he changed the furnace filter. Well done! 5 Stars!"
katherine O.
dayton, ohio
"Very happy with the service provided. The plumber was very polite, explained well what needed to be done and cleaned up well."
mark S.
beavercreek, ohio
robert E.
beavercreek, ohio
"Excellent work! Very professional."
shirley T.
bellbrook, ohio
"They were on time, communicated clearly with us, and were honest in charging us."
jeff E.
xenia, ohio
"Tech didnt even TRY to fix outdoor spigot!! Then gave an outlandish estimate of $575.00!! I worked on spigot for 5 minutes, loosening a nut, and water flowed perfectly. Tighten the nut. Done. Never again will I call Stevenson again for any service work!"
mark W.
kettering, ohio
"Awesome job"
chet P.
riverside, ohio
brenda F.
springfield, ohio
virginia B.
kettering, ohio
"There was no conversation between him & me. He sat in his car a good 10 minutes before coming to the door. I told him access to the furnace was in the back of the house. When he finished, he handed me a clipboard & pen & I signed it He sat out in his car at lease another good 10 minutes. It"s my honest opinion that he spent no more than 20 minutes with the furnace. It makes a grinding noise before or after heating . That did not occur last year."
vera Y.
bellbrook, ohio
"Josh & Jim were on time. I was told the job would take all day, but they were done in @ 5.5 hours. System works great. Very quiet."
vera Y.
bellbrook, ohio
"Shane & Larry were on time and very efficient."
brandon Y.
springfield, ohio
mike K.
wilmington, ohio
"Quick to respond and very knowledgeable about the business!"
deborah H.
xenia, ohio
"Kenny Wooten always does a great job."
roland M.
beavercreek, ohio
"Worked quickly and very friendly."
mike N.
centerville, ohio
"Knowledgeable and efficient"
melvin R.
dayton, ohio
"still waiting for you to come finish the job"
melissa W.
bellbrook, ohio
robert C.
kettering, ohio
"Tech was very professional and did a great job of completing the Spring checkup."
michelle P.
xenia, ohio
janet M.
kettering, ohio
andres O.
springfield, ohio
"He was great, his explanation of the damage was easy to understand, plus he has customer service kindness"
david M.
beavercreek, ohio
barbara R.
xenia, ohio
judith M.
springfield, ohio
homer G.
dayton, ohio
"Mike went beyond his expectations to his performing his duties."
alfred W.
tipp city, ohio
"The process was easy and the people were friendly."
trisha T.
beavercreek, ohio
kathy S.
centerville, ohio
"They explained to me what was wrong and my need to replace my existing furnace."
stephen S.
beavercreek, ohio
karen C.
fairborn, ohio
lucy B.
enon, ohio
"Courteous, friendly, and knowledgeable"
david R.
springfield, ohio
jim A.
fairborn, ohio
"Technician was on time, very professional and explained everything he was doing."
estella H.
fairborn, ohio
donna T.
mechanicsburg, ohio
"The tech was very polite and efficient."
deborah P.
fairborn, ohio
"The service person did a great job even though he seemed to be new at the job."
david K.
tipp city, ohio
"Cody was very focused as well as professional."
avis M.
kettering, ohio
domina P.
englewood , ohio
"Professional and very knowledgeable"
art J.
huber heights, ohio
carrie W.
troy, ohio
constance R.
beavercreek, ohio
"Technician's service was fine but I requested call back from supervisor and it never happened."
helen F.
fairborn, ohio
"The technician was very professional and respectful up"
chad H.
huber heights, ohio
"Bryce took his time to ensure that our water heater stayed lit. He gave me some pointers on what to check IF it goes out again. Very helpful."
harold L.
tipp city, ohio
william H.
miamisburg, ohio
"Appt was changed due to other people needing emergency service"
ray M.
jamestown, ohio
"Repair person was thorough and did not give up until he identified a small broker/failed wire - an fixed that."
david S.
xenia, ohio
"He was thorough and completed anything needing done in a timely manner."
harold B.
troy, ohio
"all of tecs, that have come to my home have always been knowledgeable and polite and aways put their shoe covering on. i really enjoy them when they come,"
shane B.
miamisburg, ohio
"Chose the middle because we really did not get a service per se. One of your residential sales consultants came out and bid a potential job for us. He was as professional as could ever be expected. Ultimately just felt that despite all the 5* reviews there was not enough value in the price for what we were hoping to achieve."
brian S.
beavercreek, ohio
"Provided quick, thorough inspection of Heating and Air Conditioning."
jeffrey V.
springfield, ohio
"Kenneth Wooten did a great job explaining procedures and needed service"
ellen B.
tipp city, ohio
"He worked real hard and checked everything and was so polite. I felt that he did an extraordinary check up and was pleased."
harriet R.
dayton, ohio
"Told me the problem, recommended an outfit that could fix it, didn't charge me."
connie E.
dayton, ohio
jim A.
eaton, ohio
robert C.
springfield, ohio
"The Tech explained everything very well, answered all questions I had."
david F.
englewood, ohio
"Cody was on time, very polite and knowledgeable, explained what he was doing and spent extra time to make sure everything was working properly."
rachael H.
cedarville, ohio
"The technician was extremely kind, communicative and respectful."
debra J.
greenville, ohio
"I have to wait and see if I have any more problems with the plumbing, to see if it is fixed before I can give a 10 rating."
don S.
vandalia, ohio
"he answered all my questions. he was quick and clean."
donna B.
troy, ohio
syd S.
englewood, ohio
"The workers were very good at what they did and polite and customer friendly. The lady on the phone was very kind and helpful."
mary jackman J.
centerville, ohio
"Brice and the other two techs were non stop working to get the job done. They all three were very knowledgeable of what they were doing. They answered any questions I had. They were very friendly and courteous. I am pleased with the work that was done. It looks very professional. Very good job well done."
michael M.
dayton, ohio
"The plumber was pleasant and professional. The work was done properly and timely"
vera Y.
bellbrook, ohio
"Shane and Larry were here on time, even earlier then expected. They are very quiet but efficient. New furnace installation was supposed to take all day, but they were done in 5.5 hours."
james W.
south vienna, ohio
kris C.
huber heights, ohio
"Great people who care about what they do."
jane C.
springfield, ohio
"Technician is knowledgeable and a good communicator"
jane H.
franklin, ohio
cindy K.
beavercreek, ohio
"Cody Jones did excellent work!"
mike T.
springboro, ohio
"Paul was very courteous upon arrival. Was on time as he stated when he called. Very informative as he diagnosed and resolved the issue. As he left, he mentioned the other services your company offered besides plumbing. I will be a returning customer because of Paul! Well done!!"
susannah L.
xenia, ohio
"My tech worked hard for two and a half hours. He remembered me form previous visits and remembered how I wanted things left when he left and where things were. He was careful to take Covid precautions, etc."
linda W.
miamisburg, ohio
"very professional. Answered all of my questions"
edna C.
springfield, ohio
"Everything was done in good time and the problem has been fixed."
donna G.
beavercreek, ohio
"On time, gave good instructions, stated he was on-call thru the night if I had any further problems."
patricia T.
centerville, ohio
"Advised me that the furnace filter did not need to be replaced yet...I had the new one ready to go but can save it for next time."
dawn S.
kettering, ohio
"Prompt, Courteous, Respectful of in/out privileges and wearing shoe covers, Friendly and informative. Kenneth Wooten and Ryan Burnett provided excellent service."
chris C.
new carlisle, ohio
"Tech Jason was very polite and knowledgeable."
jack P.
kettering, ohio
donna W.
riverside, ohio
"Josh install two prior boiler in my home, he is extremely knowledgeable on heating systems. Very polite and explains what he is doing ."
david K.
tipp city, ohio
"He did a great job explaining the procedures that he did. He was quite personal, knowledgeable, and professional."
maria W.
springfield, ohio
"Problem was fixed quickly."
charles R.
beavercreek, ohio
darrel H.
troy, ohio
judith H.
troy, ohio
sandra B.
springfield, ohio
rusty O.
springboro, ohio
connie G.
troy, ohio
john C.
dayton, ohio
"The employee that came out did not have the proper tools in order to do the job why?."
bill L.
kettering, ohio
"Workers friendly Cleaned up afterwards"
caesar flea markets M.
wilmington, ohio
"your techs behave like pros and when they say the issue is fixed its fixed. Dustin is always quick to respond and David is very competent."
linda G.
springfield, ohio
"Very professional."
ray S.
west carrollton, ohio
philip P.
new carlisle, ohio
"Technician was unable to resolve my plugged kitchen drain issue. Did the best he could with his limited equipment (25' snake)."
joyce P.
xenia, ohio
"no messing around."
matt A.
beavercreek, ohio
"Technician was helpful but not as knowledgeable as I would have expected. He had to make a couple calls to get advice and mentioned several times that he had to talk to someone else."
robert K.
centerville, ohio
mary H.
dayton, ohio
"My tech was so very thorough and polite. He took time to explain everything he did. I would highly recommend him."
harry C.
springfield, ohio
"I didn't appreciate the technician attempting to high pressure me into purchasing a new furnace/ac when I know we don't really need them.. I also didn't appreciate the technician attempting to get me to sign up for the protection plan which has a cost of $300 or more each month!"
todd W.
beavercreek, ohio
"Everything was great!"
lauren W.
beavercreek, ohio
jerry P.
springboro, ohio
sandy B.
springfield , ohio
"Professional and courteous"
beverly S.
xenia, ohio
james B.
beavercreek, ohio
"The efficient and friendly service of your service experts."
jim Y.
springfield, ohio
"Always have done a good job"
jamie P.
urbana, ohio
"Stan is excellent!"
jarrell H.
beavercreek, ohio
maria S.
springboro, ohio
"Service tech was on time and very courteous. Gave my furnace and A/C a thorough inspection and had a few suggestions and also answered my questions."
keith E.
beavercreek, ohio
cynthia B.
wilmington, ohio
paul H.
enon, ohio
shirley K.
springfield, ohio
david G.
beavercreek, ohio
chris H.
xenia, ohio
anthony S.
dayton, ohio
carlton O.
beavercreek, ohio
"Very good service."
mary F.
fairborn, ohio
"technician friendly, on time and professional"
crystal R.
fairborn, ohio
"Everything was great."
pusha K.
springboro, ohio
"Stan was awesome and is a great replacement for RK!"
joyce P.
xenia, ohio
"both were very on the job and put material down to keep carpet clean. were not messy."
tim R.
riverside, ohio
"Prompt,professional and courteous"
doris H.
huber heights, ohio
"Polite, skilled and professional."
jennifer H.
dayton, ohio
"For duct cleaning service it was good service but not great. The Tyler F did a lot of complaining about getting his equipment up my stairs. I get that it wasn't an easy job but houses like mine are very common in Dayton. He also would not got into the attic to check my second furnace like I was told when I scheduled the service. He told me that he wouldn't take his equipment downstairs in the basement either. The plumbing inspection seemed fine but I had a toilet stop working the following day. So I can help but question if they had spent a little more time would that have happened?"
rebecca G.
troy, ohio
"I am very satisfied with my service."
mary jackman J.
centerville, ohio
"The techs were very friendly and knowledgeable . They answered my questions very promptly without any hesitation. They kept on the job until it was done. No breaks during the installation."
robert P.
huber heights, ohio
anthony C.
xenia, ohio
"They did everything they were suppose to do."
marilyn R.
centerville, ohio
"The team was very thorough and knowledgeable. Kenny was to call me back with price information on some repair options, but has not done so."
rhonda B.
beavercreek, ohio
"The technician answered all my questions and provided information regarding the service he provided. He was friendly, helpful and very thorough"
darlene H.
west milton, ohio
"They have always been first class and helpful!"
albert C.
yellow springs, ohio
charles L.
germantown, ohio
"Dave is super with our unit"
paul S.
xenia, ohio
"Every step was very customer service focused. From the first call as a brand new customer waiving the trip charge to Jasons excellent service and attention to detail (he wouldnt leave till the system cycled a couple times to make sure everything was working like it should) to the year of free maintenance that was offered."
gary H.
springboro, ohio
robert M.
dayton, ohio
"As always, great service"
bill M.
centerville, ohio
steve S.
jamestown, ohio
stephen R.
fairborn, ohio
jeff L.
xenia, ohio
"Technician was on time and did a thorough inspection."
david S.
englewood, ohio
"Kenneth did a thorough job inside and outside. He explained all the work he did to our satisfaction."
donald C.
huber heights, ohio
"They were very professional and very informative"
nancy T.
huber heights, ohio
"Seemed to be very thorough. Knowledgeable of their profession."
june H.
dayton, ohio
"Tyler F. was very pleasant and professional. He took care of the duct cleaning and offered helpful information on adjusting the air flow and also made sure I understood my new thermostat. Thanks, Tyler."
karen O.
vandalia, ohio
"Very helpful and informative. He made sure I understood what was being done and why."
john B.
tipp city, ohio
"Professional conduct. Very knowledgeable."
bill L.
kettering, ohio
"Good listener"
carl H.
piqua, ohio
julius B.
xenia, ohio
james S.
springfield, ohio
betty E.
fairborn, ohio
"he was very reliable and care about his job!!"
bradley D.
springfield, ohio
"Technician was very professional and knowledgeable"
corey M.
sidney, ohio
"Service was prompt and tech was outstanding"
wendell R.
dayton, ohio
kathryn S.
dayton, ohio
"prompt professional and friendly service"
gita P.
springboro, ohio
"Im usually very happy with the service provided to me by Service Experts, but my issue this time is not yet resolved and when I called the service tech said the tech would be coming out on that day. It has now been 2 days and I still have not heard from a tech about when my heater will be fixed."
stephen K.
troy, ohio
"he called to say he was p the way, and arrived within the 10-12 o'clock window. He put the shoe covers on and took them off at the proper time. When he was finished, he came inside with the worksheet and explained what he had done."
jack A.
beavercreek , ohio
"Stan did another install at our home. Very professional, gets to work when he arrives, has the correct tools for the job, has the correct supplies for the job. This was an attic run for the pipe and that means fiberglass insulation all over while laying the gas line. Not fun but he got it done."
steven S.
dayton, ohio
"They was very respectful ,did a good job taking care of my family"
harold L.
tipp city, ohio
"The issue is still present."
mike S.
miamisburg, ohio
"problem instantly resolved when the situation was explained to tech"
mary W.
centerville, ohio
"Very nice and thorough. He had to order part but as soon as part was in, we were notified and appt. made"
shirley N.
vandalia, ohio
barbara R.
xenia, ohio
kelly M.
urbana, ohio
"The Technician fulfilled all the necessary maintenance ( furnace, a/c ) in an efficient manner and explained entire process. Also, he changed my furnace air filter to my satisfaction."
timothy P.
tipp city, ohio
wesley M.
dayton, ohio
"Prompt service. Very personable technician. Quite reasonable pricing."
syd S.
englewood, ohio
"The plumber was only 19 and had about one-year of experience. We were uncomfortable with a young person with so little experience working on our water heater. We prefer someone with more experience. This is an older home. He was nice enough but we were concerned about his experience. ."
doug T.
beavercreek, ohio
"The plumbers were on time, courteous, and efficient."
thomas G.
centerville, ohio
"Dave answered all my questions. He was very easy to talk to. He also made some suggestions about my A/C unit since it was over 25 years old."
helen N.
kettering, ohio
"Technician was delayed."
kurt G.
tipp city, ohio
"Easy to schedule appt. Service tech prompt and knowledgeable and courteous."
jane M.
miamisburg, ohio
"very professional. Answered all my questions. Knowledgeable."
james H.
springfield, ohio
"Unable to determine what was making the noise in the furnace."
kathleen P.
sidney, ohio
"Tech was very professional, considerant and thorough."
robert T.
kettering, ohio
joseph R.
centerville, ohio
kent C.
moraine, ohio
shirley T.
bellbrook, ohio
"The technician was very thorough very helpful and very personable."
robert B.
spring valley, ohio
"Kenny did a good job. He was polite and courteous."
wendell M.
troy, ohio
"Nick called ahead and showed up on time. He was very knowledgeable and did his work quickly."
fred F.
fairborn, ohio
eugene H.
springboro, ohio
"Their installation expertise and their courteous manner"
robert B.
beavercreek, ohio
"Both technicians were professional and paid attention to detail."
william D.
tipp city, ohio
carolyn & joyce H.
springfield, ohio
"When we called to have the furnace tune-up, we specially asked that the tech be given the special filter and humidifier pad. Since that did not happen, a 2nd svc call was needed. Dalonde was given the task but was not given the kit so had to make a special trip back to the office. He did his best to get the UV light assembly into place but was having difficulty. We noticed after he left that cords were showing in the peephole for the light."
steve J.
beavercreek, ohio
"Stan was very professional and expertly installed a tankless water heater and water softener."
heather K.
dayton, ohio
richard C.
dayton, ohio
"Was taken care promptly."
kenneth C.
beavercreek, ohio
geraldine M.
huber heights, ohio
"Efficient and friendly technician"
fred L.
xenia, ohio
"Filter was not changed. My Armor contract shows a new filter should be installed. I visually checked the filter and believe it was dirty enough to be replaced."
kathy C.
beavercreek, ohio
"Your technician did a great job - very efficient and thorough."
jeanette J.
dayton, ohio
"The technician was very professional and he was able to help my elderly mother regain access to her bathroom. He was able to calm my mother down and relieve her of the anxiety of the not having access to her bathroom."
paul O.
tipp city, ohio
"He was personable, informative, and helpful."
anthony D.
centerville, ohio
carol S.
beavercreek, ohio
lois S.
kettering, ohio
jeff A.
troy, ohio
jessica A.
beavercreek, ohio
"Paul showed up on Time, called to let us know ahead of time and did a great job"
katherine C.
kettering, ohio
"Service technician was professional, polite and friendly. He arrived on time within the specified window and performed the service quickly and efficiently."
michael B.
springfield, ohio
norma czapor C.
tipp city, ohio
"Answered all questions; was respectful."
james T.
dayton, ohio
martin G.
cedarville, ohio
"My IComfort system displayed communication codes that showed my heating system was not working. David said there were thermostat wires tied together. He grounded them to the furnace cabinet and system started heating. Thanks to his technical expertise and professionalism, I now have heat."
wendell R.
dayton, ohio
donna L.
xenia, ohio
"Service person was very polite and seemed knowledgeable."
gregory B.
kettering, ohio
"Was told that a filter had been ordered and that was like three and a half weeks ago, still no filter."
dawn B.
urbana, ohio
robert G.
dayton, ohio
cheryl Y.
dayton, ohio
"Detailed in explaining everything, very professional"
james H.
xenia, ohio
susan D.
beavercreek, ohio
joseph K.
fairborn, ohio
"Great service, thanks for keeping my system working in good operation."
robert J.
beavercreek, ohio
kelly D.
dayton, ohio
"JIM AND DUSTIN SHOWED ME THAT THE FURNACE NEEDED TO BE ROTATED 180 DEGREES FOR SAFER ACCESS. AND THEY COULD GIVE ME AFAIR PRICE ON A NEW ONE EVEN MY FURNACE WAS ONLY 11 YEARS OLD."
carolyn W.
yellow springs, ohio
ruth W.
beavercreek, ohio
"Jaden was very knowledgeable and answered all my answers and concerns. Very nice young men, a KEEPER!!!!"
brandi S.
fairborn, ohio
john M.
centerville, ohio
"The tech performed the maintenance tasks that were scheduled, but was not able to pinpoint the cause of a high-pitched noise emanating from the fan enclosure inside the house. The tech also agreed to send us a quote for replacement of the indoor blower motor and fan blades, but we have not seen the quote yet. (Please send quote!) We have a 10-year warranty on parts for the full system. Also, we were not able to get our usual tech (Dave Lighty), although we requested him for this appointment."
robert L.
yellow spring, ohio
"My technician, Kenneth, arrived on time, was very courteous and informed about my system. He got right to work, was very thorough and completed the paperwork quickly."
mark H.
fairborn, ohio
robert B.
springboro, ohio
julia L.
xenia, ohio
"Jaden and Walter were very polite and helpful."
mark N.
springfield, ohio
"They knew what they were doing and they were efficient. They make a good team"
tom P.
miamisburg, ohio
"Several reasons-we thought we were going to pay $5 for the call. Instead we paid $250! We live in Miamisburg yet our service man came from Springfield?!?! We were paying fir his time and travel!! You dont have a service person closer? He didnt even fix the problem!! My husband did it himself after he left!"
glenn S.
beavercreek, ohio
"on time efficient and thorough"
jeffery M.
dayton, ohio
"Efficient technician.??"
mike F.
franklin, ohio
"Tech came out. Said furnace is leaking and need to talk with his supervisor. Have not heard any follow up."
shirley P.
springfield, ohio
"Daniel and Trent did an excellent jpb. Very pleasant and professional."
gladyz C.
germantown, ohio
"He was very professional and explained what was going with the system!"
cathy D.
bellbrook, ohio
"Very thorough and ptofesdionsl"
kamal V.
springboro, ohio
"On time, excellent communication of when the job will be done. Tech called half an hour before he arrived."
colleen S.
fairborn, ohio
"The technician was able to come out the same day. The service was great, and the price was very fair."
william T.
beavercreek, ohio
"They were friendly, explained things, and were on time."
richard S.
urbana, ohio
"Kevin is by far the most informative and dependable technician any company could hire"
sherry S.
dayton, ohio
judy C.
vandalia, ohio
"The technician was polite and explained everything. Gave us a price that seemed high but gotta do what you have to to keep your home in good shape."
dale R.
piqua, ohio
"The techs did their job, fully, completely. No complaints from us."
bill W.
dayton, ohio
mike S.
dayton, ohio
nancy schiffer S.
kettering, ohio
"Professional personalable and rolled with needing three trips to make the repair."
tim S.
huber heights, ohio
"Excellent service, highly professional technician!"
june H.
washington township, ohio
"Jim and Mike came out for my 6 month service check. They were very personable and helpful and discussed options on a new system."
nola P.
springfield, ohio
"Technicians were friendly, efficient and mindful of how they treated my property."
art B.
troy, ohio
"The pgood service appointment.rofessionalism, system knowledge and friendliness was very evident. It was a very"
thomas S.
xenia, ohio
sandy J.
springfield, ohio
"He saw the need as to what needed fixed right away and he fixed it."
shirley R.
dayton, ohio
"PLEASANT, GOOD EXPLAINATION"
laura R.
dayton, ohio
"Jason was great. He asked good questions to find out what concerns I had, and did really well explaining what he did."
roger W.
union, ohio
david C.
jamestown, ohio
"Kenny was about 45 minutes late. My appointment was for 4-6 and he arrived about 6:45. But, he did call ahead."
stephanie S.
dayton, ohio
"Kenny is always very pleasant, courteous and knowledgeable. We feel like he listens to our concerns and uses every resource to find a solution. (In our case, the thermostat regularly stops communicating with the unit, causing the heat to go off in winter.) Other technicians have just shrugged when asked about the same issue."
nick W.
kettering, ohio
"The technician was knowledgeable and helpful."
julia S.
xenia, ohio
terry K.
centerville, ohio
"The pair (tech and sale consultant) arrived expecting to sell me a new furnace before any inspection. A sales consultant was unneeded and inappropriate for a service call. The furnance was fixed prior to their arrival but they insisted on providing additional checks. The team expressed numerous concerns, all unsubstantiated, since neither bothered to show me the problem items, only a quote for the repairs, which coincidentally added to theamount the the price of a new furnace. These concerns were never expressed on any prior service when a sales consultant wasn't present. A secondary consult proved these concerns exaggerated. The team insisted the furnace may be a danger to the health of my family but advised against any safety precautions. Overall, a very unpleasant experience."
charles K.
centerville, ohio
wilbur B.
fairborn, ohio
"Service performed as expected, and wad quick"
blair L.
xenia, ohio
"Some initial communication issues and were never able to.provide an itemized breakdown for the work. Installation went smoothly"
brian S.
springfield, ohio
steve R.
dayton, ohio
"Dale was right on time, friendly, super courteous, and gave a good summary of what his service was."
john D.
troy, ohio
"Tech did a great job. Surprised on the cost. $800 for less than an hour was I bit high. Thankful you came when you did"
gerald W.
beavercreek, ohio
shirley shonkwiler S.
fairborn, ohio
william P.
dayton, ohio
"The Technician explained clearly what the problem was and he fixed the problem."
david M.
dayton, ohio
"Excellent quality work installing utility sink."
john O.
beavercreek, ohio
"Professional technicians/plumber; thorough job of explaining the repair needed for our water heater"
norman R.
new carlisle, ohio
"I'm in Colorado and the person watching my house has said it was 37 degrees and furnace was not working its difficult to answer questions due to furnace not working"
kenneth W.
springfield, ohio
"Mike very helpful, professional, and customer oriented"
michelle F.
troy, ohio
"Walter and Austin were very nice and solved the problem. They cleaned the main drain twice to make sure the problem was solved. They also repositioned our sump pump in the hole so hopefully next time we have a major rain it will run properly."
patricia G.
centerville, ohio
"My tech was very thorough!"
jean S.
xenia, ohio
"quickly understood the situation and explained everything they did"
scott H.
centerville, ohio
"Stan was fantastic. Honest. Very honest."
thomas journett J.
brookville, ohio
mark P.
new carlisle, ohio
marilyn C.
dayton, ohio
"They did a good job."
shirley T.
bellbrook, ohio
"He was very thorough and extremely pleasant."
philip E.
beavercreek, ohio
steve N.
dayton, ohio
"This is a standard survey answer for me if the service was acceptable. I don't go "very" unless the service was either sub-standard or superb."
dennis R.
eaton, ohio
"Called ahead when on the way. ON time. Efficient. Professional but friendly. Respectful of home. Knowledgable of all the systems in the home. Had parts with him."
june L.
miamisburg, ohio
"David and Austin did good quality work."
bob B.
dayton, ohio
"Excellent service, great professionals who were easy to talk to."
roger C.
washington township, ohio
irwin P.
springboro, ohio
"Knowledgeable technician. Prompt service"
cliff B.
south charleston, ohio
"Fixed problem"
donna L.
xenia, ohio
"On time, friendly, knowledgeable"
carlton O.
beavercreek, ohio
"Very friendly and provided good support."
greg R.
xenia, ohio
"Tech. was good but office girl did not tell him to uv bulb and filter that she and I discussed."
john C.
dayton, ohio
randy F.
fairborn, ohio
"...."
david J.
springfield, ohio
"The service techs were great. They answered all my questions patiently and worked diligently."
molly S.
oakwood, ohio
judy H.
beavercreek, ohio
"Tech very knowledgeable"
john R.
dayton, ohio
"The techniciane was friendly and took care of each rental property. My tenants were satisfied. Thank You so much for your services."
joe R.
springfield, ohio
"On time and very friendly, knowledgeable."
jason H.
pleasant hill, ohio
nancy H.
cedarville, ohio
"Dave was on time. He was pleasant. He checked everything and assured me that everything in my new boiler was working great."
jeffrey B.
springfield, ohio
"Great professional service technician"
rodney B.
enon, ohio
"First Day Sunday on Service call Mike Oulette and im Hill came by - checked out the unit and diagnosed the problem and the age of the Unit. 2 Years. After discussing options with them determined probably best and fastest to look at a new unit. Jim spent some time going over options with me and showing me what was available. Monday day of Install Larry and Shane came and quickly determined it was more of a ob then had thought and called in help from Chad and Justin so help keep the schedule. One other man made a couple of trips that day bringing parts to the crew and seeing to it they had everything they needed. - All of your crew were knowledgeable- polite and a pleasure to be around that day. Once started these guys did not even stop to take a break or have lunch they were steady work all day."
nancy yahne Y.
tipp city, ohio
"Jason and Josh did an excellent job of replacing the secondary heat exchanger in our furnace on March 2, 2022. Nick did an excellent job of fixing a cracked pvc drain pipe on March 3, 2022. All were personable, professional, and answered all my questions during their time at our home."
michael A.
centerville, ohio
gregory B.
kettering, ohio
thomas M.
beavercreek, ohio
"The technician knew what he was doing, was friendly, and did a great job!"
constance C.
troy, ohio
brenda seilhamer S.
xenia, ohio
"I have tried multiple times to complete this survey and an error at submission prevented it to go. Please call for comments at 937 307 3465"
martha S.
beavercreek, ohio
"Technician very professional"
lynn K.
kettering, ohio
"Technician was on time, polite and professional."
linda C.
urbana, ohio
"He was very nice and very efficient!!"
betsy reynolds R.
dayton, ohio
"Jason was very helpful and explained my new system to me. He evaluated the system to make sure the unit and the thermostat were talking to each other."
david B.
beavercreek, ohio
"Very knowledgeable about what needed done."
sarah M.
yellow springs, ohio
"Quality service"
byron R.
springfield, ohio
"Service was satisfactory but I did not receive a new air filter for my furnace. I was told it would be delivered to me."
sukhdev N.
centerville, ohio
"During the last service call we were told that with the new system the calls will cover both furnace and air conditioner. On this call the technician only services the furnace. We were told to call to schedule air conditioner service."
charles R.
kettering, ohio
tom B.
springboro, ohio
"Cody did a great job and was very professional."
ruth W.
beavercreek, ohio
"Nick was very professional, friendly and answered all my concerns I had willingly. He is a keeper!!!!"
steve F.
centerville, ohio
angel J.
springfield, ohio
"The tech was respectful and thorough"
david N.
yellow springs, ohio
"very professional and efficient"