Stevenson Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 11,433 Reviews
joyce R.
dayton, ohio
"The technician was very polite ask question and was well manner told me as much that he would here if I need him for any problem"
david C.
troy, ohio
bill G.
west carrollton, ohio
"Making a friendly connection while addressing the issue at hand."
john K.
dayton, ohio
debra L.
springfield, ohio
marybeth R.
kettering, ohio
jeanette S.
vandalia, ohio
kim R.
enon, ohio
eastmont C.
dayton, ohio
"The cost estimate proposal seemed very high. Also, the cost of the parts turned out to be only about a third of the proposed total cost? Also, we found late in the process that there was a licensing issue with your ability to accomplish the install for the 600000 BTU boiler. We had to find another company to accomplish the repair with the parts we purchased for you. Also, the electric motor part had a broken piece."
thomas F.
dayton, ohio
"Your techs. Stick with a problem until it's eliminated!"
lee W.
springfield, ohio
"Good products and service"
nseabasi E.
xenia, ohio
"Technician was knowledgeable and courteous."
terry C.
huber heights, ohio
"Seem knowledgeable and usually pretty prompt."
doug P.
huber heights, ohio
michelle D.
south vienna, ohio
"Tech was friendly and stayed to make sure job was done and I was satisfied"
james S.
enon, ohio
"GOOD SERVICE"
carolyn S.
springfield, ohio
"Plumber was very knowledgeable and professional. Do not appreciate your sending a salesman out with the heating and air conditioning repairmen. I felt pressured."
james K.
springboro, ohio
"2nd time we've had service and it was great"
blake J.
dayton, ohio
"They always kept us updated during installation, but had to reschedule due to incorrectly assessing the replacement furnace needed."
robert B.
new carlisle, ohio
"Cause they didnt want to do the job , unprofessional .."
rosalie L.
springfield, ohio
mr loy L.
fairborn, ohio
steven S.
dayton, ohio
"Competent, friendly techs"
bill S.
wilmington, ohio
"Stevenson installed 2 new Lennox heat pumps for me 2 years ago. We have been thrilled with much lower utility bills since they went in. This week, we had some maintenance done (under warranty) to one of the units. Stevenson's service was first class. Technicians Jason, Shane and Jacob did an outstanding job and the work area was spotless when they finished. You can't go wrong with Stevenson Service Experts!!"
ray R.
catawba, ohio
"very professional and kept working til job was finished"
ray M.
jamestown, ohio
cheryl Y.
dayton, ohio
"Professional and experienced experts"
david A.
springfield, ohio
"VERY THOROUGH....AWESOME REPUTATION...."
leon H.
sidney, ohio
"He did everything he could think of and even called another member of your staff to get his ideas he never gave up he stayed till problem was fixed if I ever havfcany problems again I hope I get him again. He is a great employee and yes I would recommend your service"
carolyn D.
springfield, ohio
"Only company we ever used for service."
althea B.
trotwood, ohio
"The service was great"
tom S.
springfield, ohio
"I would rate you higher except we have multiple problems since our system was installed."
roberta L.
springfield, ohio
"Good at job. Nice service Helpful"
dee D.
dayton, ohio
"Very good company snd friendly staff."
henry G.
springboro, ohio
you-chien C.
oregonia, ohio
walter M.
springfield, ohio
william B.
fairborn, ohio
"The workmanship was well done. Workers were courteous and well mannered. Thank you."
reda L.
dayton, ohio
sandra E.
xenia, ohio
"my service person was excellent"
chris J.
beavercreek, ohio
"On time quality work at a reasonable price."
caesar flea markets M.
wilmington, ohio
"several years of great service and excellent response time"
terry C.
fletcher, ohio
"Technician knows what there doing"
robert E.
beavercreek, ohio
georgia B.
dayton, ohio
frank S.
beavercreek, ohio
"your technician representative was punctual, knowledgeable about the system under inspection, and helpful in conveying proper thermostat settings."
jerrika R.
dayton, ohio
"Super prompt service. Knowledgeable techs."
vickie L.
fairborn, ohio
albert C.
yellow springs, ohio
ndidi A.
dayton, ohio
randy M.
phillipsburg, ohio
"I didn't receive an advanced call from the tech, but he did good work when here. When I asked about checking the A/C unit, he said they would be back out in the spring to do an A/C check up."
bill M.
centerville, ohio
"On-time arrival and quick friendly service."
michelle D.
south vienna, ohio
"Tech was friendly and answered any questions that I had"
darrel M.
dayton, ohio
ray Z.
huber heights, ohio
david H.
springfield, ohio
"Stevensons has always done me right"
james K.
jamestown, ohio
"The tech was fantastic"
barton C.
fairborn, ohio
rosalie L.
springfield, ohio
"Always on time, respectful, courteous"
jason H.
pleasant hill, ohio
tom H.
xenia, ohio
"Technician Kenny was prompt, friendly, courteous, and made sure everything was checked over and anything needing replacement was done"
sherry M.
urbana, ohio
"The technician was very thorough"
connie M.
tipp ctty, ohio
"Joe and Jordan were thorough and professional."
rhonda F.
fairborn, ohio
"Cody Jones/Joe Violet were very nice and informable, execellent service!"
dorothy T.
springfield, ohio
"Jordan Hamlin came out and serviced our new furnace. He was very professional and explained everything that he did."
jerry L.
tipp city, ohio
"Gôod but not fully prepared"
reda L.
dayton, ohio
georgia B.
dayton, ohio
mallory R.
dayton, ohio
"Great job"
david D.
dayton, ohio
robert E.
xenia, ohio
mike J.
new carlisle, ohio
"Obviously, I am satisfied since I continue to contract maintenance with Stevenson. However, my wife and I are increasingly concerned about the doomsday scenario given with each finding. it raises red flags based upon our general experience with businesses."
carole F.
centerville, ohio
"My sales guy did not explain all the features to my unit, I couldve gotten a better deal somewhere else."
max J.
kettering, ohio
russ M.
dayton, ohio
frank S.
beavercreek, ohio
"Mike was very generous with sharing his knowledge of helpful tips relating to the use and operation of my new equipment..."
tracy J.
xenia, ohio
"They were speedy, accurate, friendly, knowledgeable, and great pricing."
genet stewart S.
new carlisle, ohio
lois G.
dayton, ohio
geraldine M.
huber heights, ohio
"Dependable"
brenda C.
trotwood, ohio
"Jordan and Stan were very professional and worked well together, also informed me that job wasnt as complicated as thought to be."
melody C.
sabina, ohio
"Matt and Bobby did a great job! Did wonderful on the repairs, and cleaned up after themselves. Would love to work with them again on another project."
mike G.
kettering, ohio
larry S.
dayton, ohio
sandra B.
springfield, ohio
"Technicians are courteous and efficient."
alan W.
springboro, ohio
"Stan was amazing. He was professional, knowledgeable and helpful during the entire process."
steven C.
springfield, ohio
laurel H.
springfield, ohio
"Friendly and knowledgeable"
senora A.
dayton, ohio
"The technician Scott was very professional and knowledgeable."
robin A.
xenia, ohio
"Dependable service"
lee G.
centerville, ohio
"I contacted Stevenson Heating, Air Conditioning & Plumbing in Beavercreek, OH because I needed a plumber to install in my water heater a new gas control valve/thermostat that the manufacturer shipped to me under warranty. They were willing to make an appointment with me, subject to cancellation, for the afternoon after the part was scheduled to arrive (last Friday by noon) via FedEx Express. We had been without hot water for nearly a week due to a mistake by Rheem. Stevenson's website claimed they had a 4.75 star rating based on 11,312 reviews. So far so good. I assumed in good faith, based upon their website's rating, that Stevenson's charges would be reasonable and fair--similar to the other providers I had contacted (ranging between $180-199). Having worked in my family's residential water treatment company for 30 years (over 18 as an owner) I knew what reasonable charges should be. Stevenson's office rep quoted their $99 trip charge but said they charged by the job and not by the hour and she could not give me an exact price. What I learned when the technician arrived at 4:30pm on Friday afternoon was that he knew exact price they would charge for the job without even seeing it, because it was preset by the parent company (operating at over 90 locations) at $650 including the trip charge. When I went to the BBB website I discovered that the parent company had a 2.91/5 BBB rating based on 447 reviews! I felt like I had been had been deceived, but concluded that if I refused the work I would be without hot water for at least 3 more days. I told him that the price to was totally unacceptable and unreasonable but that I knew that he had no authority to adjust the price, so I agreed to have him do the work and I would negotiate the price with the parent company. Replacing the part was a simple job. He was done in 1 hr (most of that time simply waiting for the water heater to empty). I talked to a rep at the parent company immediately but have not heard back"
james S.
enon, ohio
"3 VISITS .SERVICE PERSON WAS DUE BETWEEN 8 AM AND 10 SHOWED UP AT 1PM 3 HRS LATE STILL WORKING JJOB IS AT 3 RD ATTEMPT TO FINISH"
mr long L.
dayton, ohio
"First told that it would be $600 which I thought it was little high, then he told me it would be $300. I was happy with that. The next after the faucet being fixed I found out I did not have any hot water. Went to the basement to look at the hot water heater. Upon inspection I noticed the hot water valve was in the off position as the plumber forgot to turn it back on. I have hot water now. I asked about replacing me kitchen sink. He said he was told $2000. I said that is really high, so I don't know if there is or you have a military discount or not. So I will ask around to see if there is someone cheaper to do it."
darrel M.
dayton, ohio
robert G.
huber heights, ohio
"As part of a complete new HVAC system, I was sold an expensive iComfort S30 thermostat I didnt want; that thermostat has failed less than six months later. After two service appointments, its still not fixed. I hate it; it has unnecessary features that I didnt need nor want. Its unreliable and absurdly expensive."
deborah cooke C.
springfield, ohio
"Great personnel and timely service."
ron W.
springfield, ohio
julie D.
miamisburg, ohio
"You sent out two young kids who acted like they didnt know what they were doing. At first they said it looks like itll need a new board then I asked if they checked everything? Then they said it looks like it might be a thermostat and replaced it with an expensive one. The furnace come on and ran until 8pm. That evening. I called your company and then sent out another rep. He looked at it and said it wasnt the board. He saw that we had a humidifier on the furnace and checked the safety plug and found out the drain line was plugged. He cleaned it and the furnace came back on. I said to him, you mean it wasnt the thermostat and he said no. You guys charged me over $469 for the first service and changed the thermostat which didnt have to be replaced. The second service person asked if we had the old one and I said no, the other two took it. He said they should have left it with us. I want someone to call me and explain to me what you are going to do to take care of this. I will not pay for this expensive thermostat that I did not need. I want my old one back and I want my money back. Someone needs to call me ASAP!!!! 937-499-4315."
david D.
dayton, ohio
"I'll tell all my neighbors and friends."
dale R.
piqua, ohio
"While we are satisfied with the equipment we purchased from Stevenson, we are NOT satisfied that the service folks are tasked with being salespeople. EVERY visit has been a barrage of well, you could replace this part when the part is still more than serviceable and not in need of replacement (at your marked-up prices. I buy OMP at half your price to customers!)."
jim J.
springboro, ohio
"The technician was quick, friendly and knowledgable"
matthew D.
beavercreek, ohio
diana J.
springfield, ohio
"we have always gotten very good service"
sarena A.
springboro, ohio
sandra E.
xenia, ohio
lois G.
dayton, ohio
"Plumber gave good advice"
gloria S.
urbana, ohio
"Sam did a exceptional job"
vickie L.
fairborn, ohio
"You are on time and you do a good job."
robert B.
beavercreek, ohio
"Top notch."
vicki P.
huber heights, ohio
lisa L.
washington township, ohio
"Scheduling was easy Scott the technician was informative and professional"
tom S.
springfield, ohio
"You didnt fix the issue. The technician didnt have the part needed. I was supposed to get a call from the office to setup a new appointment. But no one has called."
daniel B.
dayton, ohio
"Always quick and responsive."
daniel G.
fairborn, ohio
"Quick to respond to our request and worked with our schedule. So satisfied that we signed up for the yearly service."
donald m.
springfield, ohio
jeremiah W.
springfield, ohio
david H.
centerville, ohio
"Quote that we received was much higher than other equivalent equipment. Person who came out, Joe Violet, was very thorough and friendly."
mark C.
huber heights, ohio
"On time.Kevin and Deion did a great job"
samuel K.
dayton, ohio
"Dalonde Howard was thorough and provided a complete description of what was required and offered additional tips on how to maintain the furnace."
william S.
troy, ohio
pamela D.
springfield, ohio
steve F.
springfield, ohio
"Very thorough and did a complete job."
lisa K.
wilmington, ohio
"From the first phone call to the last appointment, everyone was professional and efficient."
david S.
dayton, ohio
"Stan (your plumber) was serious about fixing all my leaks, not just the first one he saw."
ron W.
springfield, ohio
"No problems, at all."
marla M.
springfield, ohio
"Responsive, prompt and friendly"
lisa F.
bellbrook, ohio
william W.
xenia, ohio
"The service guys come dressed in clean clothes considering the kind of day their having.. they are careful to cover their shoes in-house. Generally friendly and work well with me personally."
david S.
xenia, ohio
"Haven't had any problems with Stevenson other than they tend to cancel appointments somewhat routinely & reschedule."
becky L.
centerville, ohio
"Great service"
william S.
fairborn, ohio
"I have always been provided with prompt and reliable service."
tom J.
xenia, ohio
sherry K.
beavercreek, ohio
"I call Stevenson Service for all of my heating/ air conditioning and plumbing needs."
dave L.
waynesville, ohio
"Timely, responsive to questions, explained what he was doing, and left the work area cleaner than he found it."
sharon S.
dayton, ohio
"Very Dependable,On Time"
jane J.
springfield, ohio
"Tec are very professional and polite"
patrick S.
springboro, ohio
"Quick, next day response. Fixed our furnace issues quickly on a day where temps outside were below zero"
homer G.
dayton, ohio
"Mike was on time for the appointment and that when the heat tape comes in to reschedule for another appointment."
ron F.
beavercreek, ohio
"They were very responsive to our needs"
bradley D.
springfield, ohio
"the first time i called for service (about 10 am) i waited on the line for over 1 1/2 hrs and noone ever answered. The next time i called i waited for about 30 minutes and noone ever answered. when i finally found a phone number for what must have been a call center i was finally able to talk to someone. By this time it was after 5 pm and was told that no after-hours technicians were available, so noone was able to come out until the afternoon of the following day."
karen A.
beavercreek, ohio
salen H.
springfield, ohio
"The service technician was amazing very knowledgeable and informative. But he let me know the humidifier that was installed by Stevenson I have no way to control. My thermostat does not control it and to buy the thermostat offered from Stevenson is 1000 plus dollars"
alan S.
dayton, ohio
marissa C.
dayton, ohio
"Constantly dropping the ball on fixing my 2 month old unit, manager wont text or call us back about completion of the ac unit, also cant get a a call back from anyone to set up the next appointment"
carole F.
centerville, ohio
"Sales person selling me unit took advantage of my situation and sold me a unit I didnt need or understood."
bruce C.
fairborn, ohio
"Ease of setting appointments and on time technician!"
travis B.
centerville, ohio
"Service was outstanding"
annette C.
xenia, ohio
"During our recent burst pipe everyone we came into contact with Stevenson Service Exerts was very helpful and knowledgeable."
tracy M.
englewood, ohio
stephen R.
fairborn, ohio
talmage P.
centerville, ohio
nicole S.
springboro, ohio
sam H.
springboro, ohio
daniel S.
enon, ohio
teresa P.
dayton, ohio
"The technician was very helpful. He was able obtain a filter for me."
loren K.
xenia, ohio
michael y.
sabina, ohio
rosalie L.
springfield, ohio
"Ive always had excellent service."
jay R.
miamisburg, ohio
"The latest tech did a fine job but he corrected an issue the former tech created. When we had the first tech arrive to replace our faucet the hot water dispenser was shut off. After they left we discovered the problem and called to have another person check the issue and it was then found the valve had not been turned back on. We left for Georgia and on return found our dishwasher was not working. This time we called another company and when their tech arrived they said the issue was the water value under the sink had been turned off and had not been turned back on. Imagine preparing food for 20 people and no use of your dishwasher because someone forgot to turn the water back on...unreal. A $119 service call to correct a situation your company created. As such, we will not be using your company again."
jeanine K.
vandalia, ohio
"On time. Polite. Friendly. Thorough. Clean. Not rushing. Nice to my dog. Cleaned up attic insulation."
david S.
dayton, ohio
"Stan was interested in fixing my several leaks in a timely fashion"
darin T.
beavercreek, ohio
"The customer service is great and the technician was very knowledgeable and polite!"
jerome L.
tipp city, ohio
gladyz C.
germantown, ohio
"Great Service and friendly people."
edward L.
springfield, ohio
"great service.very prompt"
ricky P.
dayton, ohio
"Normally this would be a 10, however this visit was not up to par. The technician was only inside my house for 15 minutes. Did not give me any paperwork or have me sign for anything. Didnt tell me how our filter was doing or anything else. Just said everything looked good. He then sat out in his truck for a long period of time."
daniel S.
enon, ohio
"The installer was very helpful"
jim W.
xenia, ohio
mark C.
huber heights, ohio
"Kevin and dion were on time did job quickly and were very friendly"
tom H.
miamisburg, ohio
gary G.
dayton, ohio
"When ever I use them its a good experience"
mr fisher F.
miamisburg, ohio
"Your service rep was very thorough and helpful; he explained everything very well, and provided multiple helpful tips."
phyllis S.
tipp city, ohio
"We have always had good service"
debbie B.
xenia, ohio
jonathan C.
huber heights, ohio
"Your company certainly has gall asking this after trying to charge me $500 for a condensation pump! That is after a "discount". Don't say installation because it took him 10-15 minutes to "install" the new one. I'm done with Stevenson's to be frank. The technicians were awesome, but the company is crap."
robert G.
huber heights, ohio
"Always trying to sell me more things, both parts and services, no matter how premium my purchase."
lori S.
west carrollton, ohio
paul B.
springboro, ohio
"Our plumber did everything to fix the issue and he did"
david H.
fairborn, ohio
"Very complete and friendly"
greg H.
enon, ohio
"He seemed to know what he was doing, but I seemed to pay a high price to have my hot water heater drained for, as it turns out, no reason."
dave L.
enon, ohio
"We were away for a family emergency and the representatives, were empathetic and very caring. They where able to install new furnace while we where out of town and we had heat when we returned home."
les W.
miamisburg, ohio
"Wasn't timelybin the visit.was supposed to show between 10-12 pm Tech showed at 730 pm."
alyson T.
beavercreek, ohio
"Didnt actually diagnose anything besides a pushy sales person."
susan S.
dayton, ohio
mary ann gasior G.
dayton, ohio
"I have been a Stevenson customer for 50 years and always been pleased with their promptness politeness, and expertise."
harold D.
miamisburg, ohio
"Service technician was out standing"
jeff C.
springfield, ohio
"Arrived at time noted and fixed our furnace during a 0 degree day."
john P.
troy, ohio
"The men sent out today, was very professional and very informative. They went through my furnace like professionals should. They were very nice also."
justin V.
vandalia, ohio
"Always do an amazing job servicing my units. Go above and beyond!"
norbert W.
tipp city, ohio
william W.
xenia, ohio
donna L.
xenia, ohio
"Friendly and knowledgeable"
chris J.
beavercreek, ohio
"Prompt, knowledgeable technician."
tom B.
miamisburg, ohio
"I have limited experience with Stevenson's. So far so good!"
paul M.
xenia, ohio
"Prompt Reliable Service, Service Tech - Mr. Michael Breasley was prompt, explained everything he was doing, and gave me tips on things I could do to increase the life of my heater. Thank You!"
gill B.
fairborn, ohio
"In all the years I have dealt with your business I have always been pleased with your service"
senora A.
dayton, ohio
"I called and the plumber named Matt was here sooner than quoted."
constance R.
beavercreek, ohio
sharon F.
new lebanon, ohio
lynette S.
dayton, ohio
"I had a technician by the name of Kenneth Wooten. He was very professional, courteous, dedicated and knowledgeable. I was very impressed that he took his time to explain everything to me and then ask me if I had any questions. I would say he has been absolutely the best technician Stevenson has ever sent to my home. I hope he stays employed with Stevenson for a very long time because I will be asking for him specifically. I would definitely recommend him to anyone having furnace issues."
peggy T.
centerville, ohio
art W.
spring valley, ohio
"New furnace that you demanded be serviced at 5 months. Horrible furnace noisy like jet taking off in you home."
kathleen S.
dayton, ohio
"The service technicians have all been very friendly and polite."
edward L.
springfield, ohio
"great service .very prompt"
robert C.
mechanicsburg, ohio
randall B.
trotwood, ohio
"He was preparedness Patiently answered my questions helped me to set the thermostat on winter mode. Explained it to me and I understand it for the first time. Ive had it for more than 3 years"
ervin C.
fairborn, ohio
"Great services"
mike N.
centerville, ohio
thomas M.
beavercreek, ohio
"Excellent service!"
craig Z.
dayton, ohio
"They were friendly, prompt, and knowledgeable."
darin T.
beavercreek, ohio
charles E.
xenia, ohio
"Reliable, trustworthy service."
charles T.
fairborn, ohio
"Friendly and helpful phone person and prompt, knowledgeable and efficient plumber"
stephen L.
dayton, ohio
"We recently needed a water heater replaced. The technician Jesse Hunter worked us into his schedule and did a wonderful job. He was courteous, and efficient. He did an expert install, and left the area clean and tidy. We were very impressed."
john W.
dayton, ohio
"My boiler still not fixed after three times here."
robert G.
huber heights, ohio
"Always trying to sell us more stuff. Controller on best heat pump made by Lennox has a recurring error code six months after installation."
dennis D.
springboro, ohio
"On time, efficient"
keith C.
clayton, ohio
tony T.
englewood, ohio
"Very personable and friendly. They took the time to discuss our questions."
teri S.
dayton, ohio
"The service person was very informative and knowledgeable"
katherina W.
mechanicsburg, ohio
"Stevenson is expensive and unprofessional. No offense to the gentleman who was just at our home recently. He was perfectly fine. However, overall as a company, I cannot recommend."
rick K.
kettering, ohio
"Tech came in time and was in and out quickly."
debbie M.
englewood, ohio
"Very professional."
kylel S.
springfield, ohio
"Unfortunately we were unable to have any work done, but this was not at the fault of the technician. He was able to provide us with information we needed to have future work done."
david H.
fairborn, ohio
"their knowledge"
zak E.
mechanicsburg, ohio
paul M.
xenia, ohio
"I already have recommended and will continue to do so, technician was prompt and explained everything I need to do to keep my furnace in good shape."
linda F.
troy, ohio
"Informative"
elizabeth H.
beavercreek, ohio
william W.
xenia, ohio
"You stay on top of my equipment regularly and have well trained service techs."
matt D.
xenia, ohio
harold D.
miamisburg, ohio
elmer G.
centerville, ohio
wayne M.
fairborn, ohio
"The work was done thoroughly, and the serviceman freely provided valuable insights for maintaining the unit in a serviceable condition. I found this important as it will reduce maintenance issues and related costs. Overall, a great experience. Thanks!"
julie S.
springfield, ohio
"Reliable, Professional"
mike N.
centerville, ohio
laura E.
wilmington, ohio
"I am concerned about the company focusing more on sales"
kimberly C.
fairborn, ohio
"Jessie and Matt were very friendly and explained everything that needed to be done for my water softener and new tankless water heater. They were a joy to have work on my house and I would highly recommend them specifically to anyone needing plumbing work done....."
jason F.
miamisburg, ohio
keith C.
clayton, ohio
"Provided professional service"
sydney S.
englewood, ohio
keith W.
beavercreek, ohio
becky S.
springfield, ohio
stephen L.
dayton, ohio
"I sent a separate email..."
lorinda M.
waynesville, ohio
"Very good tech"
shirley L.
fairborn, ohio
gerald W.
beavercreek, ohio
"no comment"
archie M.
medway, ohio
tom M.
springboro, ohio
marilyn R.
springfield, ohio
"The duct cleaning scheduled at our home was a joke. Apparently the technician didn't know or didn't care how it was done. He cleaned out our return air vents first and he left such a mess of dust and dirt on our carpets that we will have to do some additional cleaning this weekend to wipe down all of our furniture. We are pleased with the plumbing aspect of the company, but truly regret having the HVAC installed in our home. Unfortunately, we are stuck for 10 years in a program that doesn't promise service that was part of the package."
dennis D.
springboro, ohio
"Friendly service guys"
john E.
west liberty, ohio
rosalie L.
springfield, ohio
"Ive had Stevensons for service for over 30 years and I always get great service!!"
andrew G.
dayton, ohio
"Technician was courteous, thorough and knowledgeable."
leah M.
centerville, ohio
"While the work was done well, the individual who completed the work was snarky and presented the impression that he really didn't want to complete the requested work from the moment he entered my home"
dave L.
waynesville, ohio
martha V.
enon, ohio
"I felt railroaded when the system was put in."
alice W.
enon, ohio
"Techs are always on time and professional."
robert S.
huber heights, ohio
marilyn R.
springfield, ohio
"Ever since we got the newer system, there has been issues to this day."
victor M.
springfield, ohio
"Excellant Technician. Arrived early & prompt. He was pleasant & knowledgable. He performed his work quickly & efficient"
wendell M.
troy, ohio
andrew W.
tipp city, ohio
deborah S.
south charleston, ohio
"Very dependable and reliable"
evelyn J.
piqua, ohio
"Fast and friendly service"
jamie P.
urbana, ohio
archie M.
medway, ohio
william W.
spring valley, ohio
russell C.
dayton, ohio
fred O.
dayton, ohio
roland M.
beavercreek, ohio
"Quick, friendly, and easy service."
jeff G.
new carlisle, ohio
"Good Service."
walter M.
springfield, ohio
"Here on time and took care of everything they said they would do."
sandra L.
huber heights, ohio
"Hoping that things go better now than in the past."
becky L.
centerville, ohio
"He was a great guy. Got to the problem quickly"
freddy W.
springburo, ohio
c thomas R.
springboro, ohio
"Very knowledgeable and professional"
michael M.
dayton, ohio
"I usually do not chat about ac sys... I can't read anything on the copy of the service order the tech provided me. Not impressed with service."
stephen W.
oakwood, ohio
"Next day service, well carried out."
sydney S.
englewood, ohio
"Always on time and very courteous. Gets the work done."
edith D.
springfield, ohio
"Yes I would"
mary S.
dayton, ohio
"The rep answered my husband's questions with confidence and was very helpful. One other thing, we are constantly urged to make an appt until we finally do. it's overkill"
jill N.
dayton, ohio
stephen P.
springfield, ohio
susan E.
union, ohio
william B.
wilberforce, ohio
"Matt & Nick were very nice young men. Lay showed up on time and did a very good job."
leanne N.
west carrollton, ohio
stephen S.
beavercreek, ohio
kenlyn D.
dayton, ohio
shirleyron T.
springfield, ohio
"Great service and very polite and caring experts."
jason P.
urbana, ohio
"Feel like I am being ripped off new furnace person behind repair guy"
jesse C.
enon, ohio
joe M.
springboro, ohio
"Excellent service rep, well informed, knowledgeable, polite."
jeff B.
huber heights, ohio
"Always professional and courteous"
jesse B.
xenia, ohio
"This man knew his job"
courtney J.
dayton, ohio
"the pricing was very exspensive"
ralph byrd B.
springfield, ohio
"The worker left 3 empty bottles on the floor in the basement."
carol S.
centerville, ohio
leah M.
centerville, ohio
"While the repair work was done well, the technician was snarky and presented an attitude that indicated he really didn't want to complete the work."
phyllis W.
centerville, ohio
brenda J.
wilmington, ohio
janet S.
fairborn, ohio
william W.
spring valley, ohio
frederick R.
centerville, ohio
jamie P.
urbana, ohio
rich A.
dayton, ohio
dale S.
troy, ohio
"Timely response"
james L.
beavercreek, ohio
"The technician explained what he was doing clearly and in detail."
scott N.
bellbrook, ohio
william carpenter C.
springfield, ohio
"On time and did a complete job."
fred O.
dayton, ohio
"The guys you sent were great. They were polite, friendly, and worked hard."
vishnu N.
beavercreek, ohio
william S.
piqua, ohio
tom A.
spring valley, ohio
"Techs do a good job and answer all questions."
christian M.
dayton, ohio
"Sterling did a great job. Super professional and knowledgeable. Would recommend him to any of my friends."
craig S.
xenia, ohio
"I was very happy with the service. Scott was very knowledgeable and personable. He explained what he was doing and how to better care for our unit."
linda B.
englewood, ohio
"The heating service man showed up. It should have been plumber. He made a phone call & left. No service call was done."
john S.
fairborn, ohio
ruth W.
beavercreek, ohio
"Very professional and pleasant."
patricia F.
centerville, ohio
"Representative was very informative and answered all my questions. And very personable."
harry B.
dayton, ohio
ryan S.
dayton, ohio
"The tech was outstanding. He was on-time, friendly and explained the issue and solution very well. Excellent service!!!"
leo M.
new carlisle, ohio
brian L.
urbana, ohio
donna T.
mechanicsburg, ohio
"The people they send are very polite an know what They are doing."
mike C.
dayton, ohio
freddy W.
springboro, ohio
juan R.
dayton, ohio
"Professionalism and expertise"
george H.
springfield, ohio
"prompt service, good service"
robin W.
dayton, ohio
matt H.
dayton, ohio
"Jason and his apprentice were knowledgeable and fr6"
linda R.
englewood, ohio
phyllis W.
centerville, ohio
mary F.
fairborn, ohio
"Friendly and professional service, customer oriented"
richard E.
englewood, ohio
laura D.
tipp city, ohio
francis M.
dayton, ohio
"Equipment installed works great and saves money monthly On the tune up visit not happy with how the tech came in checked everything out handed a check list to the wife never explaining why things were or were not done and left a little more explanation would have been nice"
jill N.
dayton, ohio
leanne N.
west carrollton, ohio
"Friendly and knowledgeable"
stephen P.
springfield, ohio
susan E.
union, ohio
jane T.
dayton, ohio
"I had to call them out two times in addition to the service call. The tech obviously didn't care or pay attention to what he was doing. He left the filter out two times, and second trip is why he was here. Everyone kept trying to make excuses for him. Then stressed to me the importance of keeping my furnace serviced regularly like I was the one at fault."
helen N.
kettering, ohio
"Great technician"
stephen S.
beavercreek, ohio
marilyn R.
centerville, ohio
thomas S.
dayton, ohio
"Untrained tech"
david M.
dayton, ohio
linda R.
englewood, ohio
michael T.
troy, ohio
"On time did a good and complete service on unit"
jeff albright A.
saint paris, ohio
"Everyone we have dealt with has been friendly and informative."
thomas C.
dayton, ohio
"Problem was finally fixed."
james L.
beavercreek, ohio
"Technician (Michael Bresley) explained everything clearly."
edward M.
springfield, ohio
"Price is too high."
dennis G.
franklin, ohio
angela W.
dayton, ohio
mark A.
dayton, ohio
"Service people are pleasant and professional."
diana M.
urbana, ohio
anthony B.
huber heights, ohio
"The young man was very professional, polite, informative and thorough."
eugene H.
springboro, ohio
katherine C.
kettering, ohio
"service is always prompt, efficient, professional and friendly. Couldn't ask for better"
tim M.
miamisburg, ohio
harry B.
dayton, ohio
"On time, courteous, knowledgeable, a true pro."
david H.
troy, ohio
"Scott was very thorough and answered all our questions and concerns."
thomas K.
riverside, ohio
"Always professional"
randy W.
cedarville, ohio
"They do quality work md keep the after market sales pressure to a low level."
david C.
germantown, ohio
"He worked a long time. Cleaned our electrostatic filter. Told us the water heater was blocking the other filter with way the pipes were set up. Done by your company. The previous person hardly spent any time and said everything was ok. But it wasnt. About ready to switch to a more consistent contractor. This last guy was great. But some of your reps are slackers."
karen I.
fairborn, ohio
gordon G.
fairborn, ohio
"Good dependable service"
kurt W.
xenia, ohio
robert R.
springfield, ohio
gary R.
dayton, ohio
"They were late showing up and did not call. Were very knowledgeable when they were here."
byron R.
springfield, ohio
"Technicians generally show up time and are generally skillful."
warren A.
bellbrook, ohio
robert H.
beavercreek, ohio
allen B.
kettering, ohio
"friendly"
michael T.
vandalia, ohio
"Service was good and timely"
lori L.
troy, ohio
keith V.
huber heights, ohio
"Justin, Trent, and Thanh noticed a leaky water valve while taking out our old furnace. With our permission, they contacted a Stevenson plumber who was able to come and replace the valve before the new furnace was installed. Two problems solved!"
gene H.
springboro, ohio
"Lemar was very knowledgeable and helpful"